Privacy Policy

1. Scope of This Website

XuSheng Office Furniture operates this website as a public B2B catalog and inquiry channel for commercial furniture sourcing. Visitors can browse products, collections, projects, spaces, news, and downloadable resources without creating an account. The public site does not support online checkout, user accounts, or direct payment processing.

2. Information You Submit

When you use the contact page, floating inquiry form, or product inquiry modal, we may store the details you choose to send to us.

• Contact details such as your name, company name, email address, phone number, and country.
• Inquiry details such as subject, product of interest, estimated quantity, budget, timeline, and message content.
• Product-specific request details included in your message, such as selected product, current color or material selection, requested color or material, material preference, and reference numbers.

3. Attribution and Page Source Data

To understand which pages and campaigns lead to inquiries, the site also sends source information with form submissions.

• The page URL where the inquiry was submitted.
• The document referrer, if your browser provides it.
• First-touch UTM parameters saved in session storage, including utm_source, utm_medium, utm_campaign, utm_term, and utm_content.

4. Country Prefill Logic

The site may prefill the country field and phone code by reading a country signal from request headers such as cf-ipcountry or x-vercel-ip-country. If that signal is unavailable, the site may fall back to browser locale or timezone inference. This default is used only for first-time form prefilling. If you change the country or phone number yourself, your visible form value is the one submitted.

5. How We Use the Information

• Respond to your inquiry and prepare quotations, recommendations, or project follow-up.
• Understand the product, quantity, finish, and sourcing requirements you send to us.
• Review which pages and campaigns generate qualified business inquiries.
• Maintain site operations, prevent misuse, and keep internal inquiry records.
• Meet legal, tax, compliance, or record-keeping obligations when required.

6. Analytics and Measurement

We use Google Analytics 4 to understand which public pages are viewed, which product detail pages attract attention, when visitors use site search, and when an inquiry is successfully submitted. For selected restricted regions, analytics loading may be limited until a separate consent rollout is introduced.

• Analytics events may include page path, page title, landing page campaign parameters, approximate device or browser context, product slug, product name, search term, and inquiry source location.
• Analytics events are used for traffic measurement, content performance review, and inquiry conversion analysis.
• We do not intentionally send inquiry form fields such as your name, email address, phone number, company name, or message content to Google Analytics 4 as event parameters.

7. Sharing and Retention

We do not sell inquiry data. We may share data with service providers that host the website, store inquiry records, or support business communication on our behalf. Inquiry records may be retained for sales follow-up, project history, internal reporting, and legal compliance for as long as reasonably necessary.

8. Security and Your Choices

We use reasonable administrative and technical measures to protect submitted information, but no internet transmission or storage system can be guaranteed to be completely secure.

If you want to access, correct, or request deletion of inquiry information you submitted through this site, contact us using the details below and provide enough information for us to locate the relevant record.